Returns & Exchanges

At C’Moi, we want you to love your purchase; however, if you are not entirely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned merchandise must be in its original, unworn condition with all tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging and include the provided packing slip to ensure faster processing.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing